Service Hotline: 1-700-50-65-45
Afcon Service is the Afcon Group’s service and maintenance organization, providing technical and consulting services for a variety of systems, solutions, and equipment supplied by Afcon Control and Automation.
The company’s 24/7 professional service network employs approximately 90 technicians and engineers throughout Israel, delivering excellent service under contractual agreements or other business arrangements.
As part of its service orientation and understanding that many systems and equipment are installed in critical, sensitive facilities, the company maintains a large inventory of spare parts at various sites. In addition, field technicians keep spare parts in their vehicles, in order to provide rapid solutions to each customer.
Afcon’s service teams are professional, qualified, skilled, and highly experienced at handling systems, equipment applications, and various technologies. Their skills are kept up to date in accordance with the wide variety of solutions Afcon provides, such as:
- Fire alarm systems.
- Early smoke detection (VESDA).
- Gas detection systems.
- Security systems – CCTV, intrusion systems, access control, intercom, recording systems.
- Quick passes and carousels.
- Electronic fence systems.
- Command and control (industrial control and building control)
- Automatic parking systems.
- Metal detection gates (fixed and mobile magnometers).
- Nurse-call systems.
- Remote automatic meter reading.
Each team is fully prepared to repair equipment within its specialty field.
All technicians are equipped with smartphones for better communication with the Digital and Audio Service Center, which schedules them effectively according to customer needs and priorities.
The service center is currently upgrading its computer systems in order to provide a better and faster response to all Afcon customers.